Mobula · Personalized SOC Comms
Mobi learns
how your customers
actually talk.
Mobula reads your past WhatsApp and email conversations with each customer and learns their communication style. When an incident needs an update, Mobi drafts it in the right tone, to the right contact - ready to send in one click.
Mobi reads your history. Learns the patterns.
When you connect a customer, Mobi ingests the conversation history from WhatsApp and email. It maps who talks to whom, identifies the right escalation contacts, and builds a communication profile - tone, length, preferred channel.
One incident. Two customers. Two completely different messages.
The same event generates different drafts for every customer - because every customer communicates differently. Mobi adapts: brief and casual for Dan, formal and thorough for Anat.
Every customer's data stays in their lane.
Mobi never mixes customer communication profiles. Each customer's history, contacts, and style model are fully isolated - the same strict tenant separation that governs the rest of Mobula. No data from Acme ever touches FinServ.
Every message logged. Every draft traceable.
Mobi keeps a full audit trail of every draft generated, every message sent, and every edit made. Your team always knows what was communicated to each customer and when.
Learns your style · WhatsApp + email · fully isolated
Security updates that sound
like you wrote them.
Mobi drafts the right message, to the right person, in the right tone - so your team spends less time writing and more time responding.